Privacy Policy

Thank You for considering us for your towing and/or diesel engine repair partner. Abner Truck Trailer Repair and Towing (“We,” “Our” or “Us”) is fully committed to protecting Your privacy. We collect statistical information on the products and pages You view. We analyze that information to enhance Your experience with us. When You schedule a move with us, We collect basic information such as Your name, address, phone number, email address and credit card information. We use this information to process your move request, and to contact You regarding Your move and to answer any questions You may have. We DO NOT share this information with anyone, EVER.

What information do we collect?

We may collect two different types of information, Personally Identifiable Information (“PII”) and Non-Personally Identifiable Information (“Non-PII”). PII is information that identifies You as an individual – for example, Your name, address, telephone number, e-mail address, credit card information, billing address and shipping information. Non-PII is aggregated information, demographic information, IP addresses, user behavior data from web interaction metrics tools and other information that does not reveal Your specific identity. PII and Non-PII may be collected anytime You access or use our website. PII and Non-PII may also be collected by Us during in-person discussions, telephone conversations, and electronic or other written communications. We also collect information via cookies (see below).

We collect information from You when You request contact from us on our website, schedule work, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in any other site feature.

When scheduling, We may ask You for Your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit Our site anonymously.

Like many websites, We use “cookies” to enhance Your experience and gather information about visitors and visits to our websites. Please refer to the “Do We use ‘cookies’?” section below for information about cookies and how We use them.

How do we use your information?

We may use the information We collect from You when You request contact, schedule work, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To personalize Your site experience and to allow Us to deliver the type of content and product offerings in which You are most interested.

To allow Us to better serve You in responding to Your customer service requests.

To quickly process Your transactions.

To administer a contest, promotion, survey or other site feature.

If You have opted-in to receive Our e-mail newsletter, when available, We may send You periodic e-mails. If You would no longer like to receive promotional e-mail from us, please refer to the “How can You opt-out, remove or modify information You have provided to us?” section below. If You have not opted-in to receive e-mail newsletters, You will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and ‘members-only’ content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of Your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.  We do not store your credit card information once your tow and/or repair is completed.

Do we use “cookies”?

Yes. Cookies are small files that a site or its service provider transfers to Your computer’s hard drive through Your Web browser (if You allow) that enables the site’s or service provider’s systems to recognize Your browser and capture and remember certain information. For instance, We use cookies to help Us remember You. They are also used to help Us understand Your preferences based on previous or current site activity, which enables Us to provide You with improved services. We also use cookies to help Us compile aggregate data about site traffic and site interaction so that We can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist Us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help Us conduct and improve our business.

You can choose to have Your computer warn You each time a cookie is being sent, or You can choose to turn off all cookies. You do this through Your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at Your browser Help menu to learn the correct way to modify Your cookies. If You turn cookies off, You won’t have access to many features that make Your site experience more efficient and some of our services will not function properly. However, You can still place orders over the telephone by contacting customer service.

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties Your PII unless We provide You with advance notice, except as described below. The term “outside parties” does not include other operating divisions within Abner Truck Trailer Repair & Towing. It also does not include website hosting partners and other parties who assist Us in operating our website, conducting our business, or servicing You, so long as those parties agree to keep this information confidential. We may also release Your information when We believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Non-PII may be provided to other parties for marketing, advertising, or other uses.

Who is responsible for safeguarding user names and passwords?

We do not use user names or passwords to serve our customers.

Who owns the photographs and testimonials on the Abner Truck Trailer Repair & Towing website?

You grant us permission to use any and all photographs, testimonials, or video or audio or digital recordings, taken by Us or our agents or employees, or submitted by You to Us (hereinafter “Photographs”) in any Media (including print, internet, film, television and no matter how distributed or published) for any purpose, which may include, but shall not be limited to, advertising, promotion, marketing and packaging of Confidence Moving Labor or any product or service sold and marketed by Us. You agree that this authorization to use Photographs may be assigned by Us to any other party. You agree that that the Photographs may be combined with other Photographs, sounds, text and graphics, and that the Photographs may be manipulated, cropped, altered or modified at Our sole discretion. You agree not to charge a royalty or fee, and not to make any other monetary assessment against Us in exchange for this Release and Assignment. You hereby release and forever discharge Us from any and all liability and from any damages You may suffer as a result of the use of the Photographs. You further acknowledge and agree that this Release is binding upon Your heirs and assigns. You agree that this Release is irrevocable.

How can you opt-out, remove or modify information you have provided to us?

To delete all of Your account information from our database, please call and ask to have Your membership and /or payment information cancelled / removed. Please note that We may still maintain information about an individual sales transaction in order to service that transaction and for record keeping. The foregoing notwithstanding, all Photographs and all rights of use pertaining to such Photographs, will forever remain the property and rights of us.

Third party links

In an attempt to provide You with increased value, We may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, We welcome any feedback about these linked sites (including if a specific link does not work).

Except where expressly stated by Us, We are not affiliated or associated with operators of any third party websites that link to or are linked from any Abner Truck Trailer Repair & Towing-maintained website. We disclaims any responsibility for the accuracy or content of information found on third party websites that link to or are linked from any Abner Truck Trailer Repair & Towing website. We disclaim any responsibility for the security of any information (including without limitation credit card and PII that You may provide to any third party. We reserves the right, at any time and in its sole and absolute discretion, to block links to any Abner Truck Trailer Repair & Towing-maintained website through technological or other means without prior notice.

Changes to our policy

If We decide to change our privacy policy, We will post those changes on this page. Policy changes will apply to information collected after the date of the change.

Questions and feedback

We welcome Your questions, comments, and concerns about privacy. Please send Us any and all feedback pertaining to privacy, or any other issue.

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.